Creating Internal Policies

Agencies must create comprehensive internal policies and procedures to provide staff with clear, reasonable, and easily implementable step-by-step instructions for implementing payment systems. This is a critical component of establishing consistent standards and ensuring that all eligible members receive the same compensation and experience the same quality of interaction across all departments and workgroups.
 

Refer to the “Resources” section of this document for helpful ideas on how to establish internal documentation. Please note that all documents and policies should be tailored to each agency, department, and/or workgroup’s unique needs. When establishing an internal policy, consider what a workgroup manager would need to know at each step in recruiting, communicating, budgeting, and setting up payment processes for an eligible member. 

Workgroup managers may also want to consult with the following personnel within the agency or department:
● Accounting: Agencies should contact their internal accounting department to establish a payment 
request process that workgroup managers can easily follow. Each agency’s OFM accounting assistant 
should be available for assistance.
● Budget: Agencies should contact their internal budget department or department and/or the 
department’s director or assistant director overseeing the workgroup in question to ensure that an 
accurate and appropriate budget is established before eligible members begin service on a workgroup. 
Each agency’s OFM accounting assistant should be available for assistance.
● Equity: Agencies should contact their internal equity department and should follow the agency internal 
process, if different. The Washington State EQUITY LivedExperience@equity.wa.gov is also available 
for technical assistance and support.
● Legal: Agencies should contact their internal counsel and should follow the agency internal process, if 
different. The assigned AAG should be available for assistance.
● Policy: Agencies should contact their internal Human Resources or policy-setting staff and should 
follow the agency’s internal process, if different. Each agency’s Governor’s Policy Advisor should also 
be available for assistance.