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Join us as we host webinars focused on equity & belonging topics.

Equity Learning Series

We have launched our new monthly Equity Learning Series! These webinars will be geared towards increasing the knowledge, skills, and ability of us all within State Government. We do this to fulfill one of our main goals: delivering services equitably to meet the unique needs of every person in Washington.

Click the link to review the Equity Learning Series FAQ
 

 Washington for All: Serving our Customers

As public servants we must serve each customer or client with empathy and do our best meet their need. This standard exists even though we have complex laws and policies to navigate and programs that sometimes conflict with each other. We may also have a lot of people to serve each day. The people we serve need help and often are in a state of survival and our systems are dehumanizing to navigate. 

What are some ways we can show up for every individual we serve? How can we help them navigate their current situation, removing barriers so they can achieve the future they want for themselves?

In this session, we discuss with Marisa Cairns, a Career and Training Specialist at Skill Source, how she does just that. Please join us to learn from her, and possibly share your tips, for providing excellent customer service.

Targeted Universalism  

The Washington State Office of Equity is adding a new webinar to the Equity Learning Series. Presented by Jeremy Walker, Equity Analyst at the Department of Commerce’s Office of Equity and Belonging. Jeremy shares his expertise on Targeted Universalism for this webinar. 

Washington State agencies struggle to serve everyone. Agencies are responsible for making difficult decisions based on scarce resources and reduced capacity. Is there a better way to serve everyone? Targeted Universalism sets goals while recognizing that different groups may require tailored approaches to achieve them, addressing disparities in opportunities and promoting equity. Jeremy will give an overview of the following: 

  • What is Targeted Universalism? 
  • What makes it different than other approaches? 
  • How can it be implemented practically in your work? 
  • Best practices 
  • Tools & resources for staff  

Webinar details