Contact Us

Thank you for contacting the Washington State Governor's Office of Equity. Please email us with your questions.

Email: info@equity.wa.gov

Phone: (360)902-3355

Teletypewriter(TTY) Relay: 711

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Information:

• Click here to view Accessibility Page
• Click here to view the Accessibility FAQ

You can also access these pages from the menu item "Contact Us" > "Accessibility Page," and "Accessibility FAQ".

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More information about Teletypewriter (TTY)

TTY - Text Telephone | DSHS (wa.gov)

TTY "is a free service provided by Office of the Deaf and Hard of Hearing (ODHH) to ensure equal communication access to telephone service for people who are d/Deaf, DeafBlind, Hard of Hearing, Late Deafened, and Speech Disabled."

• Washington Relay: Overview
  • This Department of Social and Health Services (DSHS) website explains the services offered.
  • You can navigate through the menu on the left panel under “Telecommunication Relay Services” and select the service of your choice to learn more:
    • Here are some examples of services offered:
      • Spanish Relay | DSHS
      • DBS - DeafBlind Service | DSHS

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Here's how it works: Placing Calls

1. Using your TTY, dial 711.
2. The Communication Assistant/"CA" will answer by identifying the Relay. The CA will then type “NUMBER TO CALL PLS Q GA.”
3. Provide the area code and telephone number you want to call and any additional instructions.
4. Once the call is connected, the CA will ask the person you are calling if they are familiar with Relay. If the person is not, the CA will explain how Relay works before the conversation begins.
5. The CA will type everything said by the other party, word for word, along with any background noises.
6. When you see “GA,” it is your turn to respond. Type “GA” when you are ready for a response. The conversation will proceed in this manner until the call is complete.
7. When you have completed your side of the conversation, type “GA to SK” and the CA will close your call.