Measuring for Impact Introduction

Develop and implement a process for receiving and analyzing community member experience and the agency’s broader community engagement strategy. This is critical to understand where improvements must be made for a more relational government; a government that can successfully collaborate with community members to advance a government of, by, and for the people. Do not rely on agency staff experience alone. Remember, government is in the position of institutional power, so the community members must inform how well government collaborates.